Frequently Asked Questions

Browse our available trips on the Packages page. Click on any trip to view details, select the number of slots (people) you want to book, and click "Book Now." Your booking request will be sent to the agent for approval.

We use Razorpay for secure online payments. You can pay using UPI, credit/debit cards, net banking, and popular wallets. Payment is only required after the agent accepts your booking request.

Yes! After your payment is successfully processed, you can download a PDF invoice from your "My Enrollments" dashboard. The invoice includes trip details, payment information, and applicable discounts.

If an agent rejects your booking, no payment is charged. You will receive a notification with the reason for rejection (if provided by the agent), and you are free to book another trip or submit a new request.

Fixed Price: The trip has a set per-person price. You simply select the number of slots and book.

Negotiable: You can place a bid with your preferred price per slot. The agent reviews your bid and decides whether to accept it. This gives you flexibility to negotiate better deals.

Only trips that are approved by our admin team and open for bookings appear on the public listing. Agents may also close trips manually when they reach capacity or no longer wish to accept bookings.

Some trips are marked with "Unlimited Slots," meaning there is no fixed capacity limit. You can book as many slots as you need, subject to the agent's availability and approval.

Cancellation policies vary by trip and agent. Once a booking is accepted, please contact the agent directly or reach out to our support team at info@bidmytrip.net for cancellation requests.

Some trips offer group discounts when you book a minimum number of slots. For example, if a trip has a "Min Group Size" of 5 and a 10% discount, booking 5 or more people automatically reduces the per-person price by 10%. The discount is applied instantly at checkout.

Yes! On the trip detail page, if a group discount is available, you will see a green banner showing the minimum group size and discount percentage. The final calculated price (including any discount) is shown clearly before you confirm your booking.

Group discounts apply automatically to fixed-price trips based on slot count. For negotiable trips, the discount is already factored into the trip's displayed price. You can still place a bid, but the group discount logic works differently for negotiable packages.

"Find Your Holiday" lets you submit a custom trip requirement specifying your destination, accommodation preference, travel dates, and budget range. Verified agents can then review your request and respond with tailored quotations.

Agents typically have 24 hours to respond to a custom trip requirement. You will be notified via email and in-app notifications when an agent submits a quotation for your request.

No, submitting a custom trip requirement is completely free. You only pay if you decide to book a trip or accept a quotation from an agent.

Click on "Agent Registration" from the main menu, fill in your agency details, business information, and submit for verification. Our admin team will review your application and approve it within 1-2 business days.

From your Agent Dashboard, go to "My Packages," click on any trip, and use the "Close Trip" or "Reopen Trip" button. Closing a trip stops new bookings, while reopening makes it available again. You can also edit trips before they are approved by admin.

BidMyTrip charges a 10% admin commission on the total booking revenue. For example, if a trip generates Rs. 50,000 in bookings, the agent earns Rs. 45,000 and the platform commission is Rs. 5,000. This is clearly shown in your agent dashboard for each trip.

Yes! When creating a trip, you can optionally set a "Minimum Group Size" and "Group Discount Percentage." If a user books enough slots to meet the minimum, the discounted price is automatically applied. This is a great way to attract larger groups.

Click "Forgot Password" on the login page, enter your registered email address, and follow the instructions sent to your inbox to reset your password securely.

Currently, email addresses cannot be changed directly from the profile. Please contact our support team at info@bidmytrip.net with your account details to request an email update.

Log in to your account and navigate to "My Enrollments" from your user dashboard. Here you can see all your bookings, their current status (pending, accepted, rejected), and download invoices for completed payments.